Busiswa Tshabalala is currently a Chief Director responsible for Curriculum Management, Teacher Development as well as Examinations and Assessments in the Free State Department of Education.
In 2003 she served as a District Director in Thabo Mofutsanyana district and was transferred to the Xhariep district (South Free State) in 2006. In 2011 she was responsible for Early Childhood Development and General Education and Training Directorate in Bloemfontein. She was later transferred to Thabo Mofutsanyana district (Eastern Free State) in 2012 as a Director until 2016.
She was a board member of Education With Enterprise Trust (EWET) which amongst others promoted training of learners in entrepreneurship in schools. She served for six years in the Council of the University of the Free State.